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Your protection.....
Our code of conduct
We operate under a simple, straightforward and clear Code of Conduct. We
understand that business confidentiality is of utmost importance, as is the
highest levels of professionalism and integrity, coupled of course with
excellent customer service.
Our promise to you is that any Yellow Lodge consultant, or any other
specialist consultant introduced to your business via Yellow Lodge Limited shall:
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Conduct themselves in a manner which will merit
the respect of the community for persons engaged in the profession;
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Uphold the reputation of the Institute for
Independent Business and any other professional bodies to which the
consultant belongs, and the reputation of fellow Associates and members.
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Carry out their professional duties responsibly
and with integrity;
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Not personally provide advice outside their area
of expertise, but shall delegate to relevant specialists where appropriate;
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Collect and present facts without bias, and not
allow personal views to influence judgment, interpretation, analysis and
presentation;
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Not discuss with or disclose to any person not
authorised by the client or delegated representative, any information, data,
result, report or proposal arising from any assignment, nor cause or allow
confidential information to be misused or to be published in any way without
the permission of the client;
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Not use information acquired during any previous
assignments which in any way could be detrimental to their former client;
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Not receive any undisclosed material benefits
other than normal emoluments from any recommendation made in the course of
duty.
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